77rr Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how we collect, use, and protect your data.
Introduction and Policy Overview
77rr ("we", "us", or "the platform") is a trusted online casino and sports betting platform in Bangladesh. We place the highest priority on the privacy of our users. This privacy policy explains how we collect your personal information, the purposes for which we use it, how long we retain it, and what measures we take to protect your rights.
By using the 77rr website, creating an account, or using any of our services, you are considered to have agreed to this privacy policy. If you disagree with any part of this policy, please refrain from using our services and contact us at [email protected].
This policy may be updated from time to time. For any significant changes, we will notify you at your registered email address. The latest effective date will always be shown at the top of this page.
What Information We Collect
We collect various types of information during registration and use of the 77rr platform. This information falls into two main categories.
2.1 Information You Provide Directly
Information you provide yourself during account registration and use of our services:
- Full name and date of birth (for age verification — for users aged 21 and above only)
- Email address
- Mobile number
- Bank account or mobile wallet details (bKash, Nagad, Rocket, Upay — for transactions only)
- National ID card or passport details for identity verification
- The content of your messages when you contact support
2.2 Automatically Collected Information
When you use our platform, certain technical information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time spent on the site, pages visited, and click patterns
- Login time and date (BST, UTC+6)
- Transaction history and betting activity logs
- Information collected through cookies and similar tracking technologies
Purposes of Using Your Information
We use the information we collect only for the following legitimate purposes. We never sell your information to third parties.
3.1 Service Delivery and Operations
- Account creation, verification, and management
- Processing deposits (minimum ৳300) and withdrawals (minimum ৳500)
- Managing bonuses, rewards, and the VIP program
- Storing bet and game history
- Providing 24/7 customer support including live chat
3.2 Security and Legal Compliance
- Fraud detection and prevention
- Age verification — ensuring access only for users aged 21 and above
- Compliance with anti-money laundering regulations
- Enforcing responsible gambling guidelines
- Cybersecurity monitoring and log analysis
3.3 Communication and Improvement
- Notifications about important updates and policy changes
- Sending promotional offers and bonus information with your consent
- Improving platform performance and user experience
Data Storage and Security
4.1 Security Measures
77rr uses industry-standard security technology to protect your information. Our security infrastructure includes:
- SSL (Secure Socket Layer) encryption — HTTPS used for all data transfers
- Storage of sensitive information with AES-256 encryption
- Two-Factor Authentication support
- Automated unusual activity detection system
- Regular security audits and vulnerability testing
- Restricted access — only authorized staff can view information as needed
4.2 Data Retention Period
We retain your information only for as long as necessary:
- Active account data — for as long as the account remains active
- Transaction records — for a defined number of years as required by law
- Relevant information may be retained after account closure for dispute resolution and legal obligations
- If you withdraw consent for marketing communications, you will be removed from that list immediately
Sharing Information with Third Parties
77rr never sells your personal information or transfers it to third parties without authorization. However, disclosure may be necessary in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical services. These partners may only use your information for their designated tasks and are bound by confidentiality agreements.
5.2 Legal Obligations
If disclosure is legally required under a valid court order, a lawful request from a government authority, or anti-money laundering laws, we are obligated to comply. In such cases, we will disclose only the specific information requested.
5.3 Business Transfers
In the event of a business merger, acquisition, or asset sale, user information may be transferred. In such situations, we will provide advance notice and inform you of the new policy.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored in your browser.
6.1 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
- Functional Cookies: Remember your preferences and language settings.
- Analytics Cookies: Collect anonymous usage data to help improve site performance.
- Marketing Cookies: Help display relevant advertisements, subject to your consent.
6.2 Cookie Controls
You can disable non-essential cookies in your browser settings. Please note that disabling certain cookies may cause some platform features to not work properly. Contact us at [email protected] to learn more about cookies.
Your Data Rights
As a 77rr user, you have the following rights over your personal information:
- Right to Access: The right to know what information we hold about you and to receive a copy of it.
- Right to Rectification: The right to have any inaccurate or incomplete information about you corrected.
- Right to Erasure: The right to request deletion of your information in certain circumstances (where there is no legal obligation to retain it).
- Right to Restrict Processing: The right to ask us to stop using your information for certain purposes.
- Right to Data Portability: The right to receive your personal information in a structured format.
- Right to Object: The right to object to your information being used in certain ways.
- Right to Withdraw Consent: The right to opt out of marketing communications at any time.
To exercise any of the above rights, contact us at [email protected]. We will respond to your request within 30 business days. Requests will be processed after identity verification.
Privacy Protection for Minors
77rr's services are for individuals aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory during account registration.
If we become aware that information from a minor has been collected in our system, we will immediately close that account and delete all associated data. If you have any information about this, please let us know at [email protected].
International Transfer of Data
Our servers and processing infrastructure may be located in various countries. Even if your information is processed or stored outside Bangladesh, we ensure that the standards of this privacy policy are maintained in all cases.
For international data transfers, we ensure the following protections:
- Appropriate safeguards through data processing agreements
- End-to-end encryption during transfer
- Regular verification of partners' compliance with privacy standards
- Data minimization principle — no information is transferred beyond what is necessary
Policy Changes and Updates
77rr reserves the right to amend or change this privacy policy at any time. Changes will take effect as soon as they are published on this page.
For significant changes, we will notify you in the following ways:
- A notification will be sent to your registered email address
- A clear notice will be displayed on the site
- The "Last Updated" date at the top of this page will be changed
Continued use of the platform after a policy change will be considered acceptance of the revised policy. If you do not agree with the changes, close your account and contact us.
Contact Us
If you have any questions, comments, or requests about this privacy policy, please contact our privacy team. We are always ready to help.
Email Contact
For any privacy-related requests, email us.
[email protected]
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